Cloud Computing Adoption Will Become A Dominant Service Market Trend

A recent KPMG survey on trends in Outsourcing and IT Services markets highlighted some key findings from their research:

• Cloud computing adoption will become a dominant service market trend over the coming years.
• Reducing operating costs remains a top priority for end-user organisations' service delivery improvement efforts, but buyers also seek a variety of other benefits above and beyond cutting costs.
• End user organisations are continuing to diversify the means through which they deliver supporting business and IT services locally, regionally and globally.
• Buyers continue to face many challenges to successfully undertaking service delivery improvements efforts that involve shared services and outsourcing.
• Economic conditions globally continue to weigh on third-party service investment decisions, even as economic conditions for the most part continue to improve.
• The globalisation of business and IT services will continue, though at a somewhat slower growth rate than a few years back.

or more information on KPMG forecasting of future trends click here for the full survey